Support
Talk to a human
Questions before you buy, or help with an account you already have — either way, the same people answer.
Email us
answered within 24 hoursWrite to support@ultimatetv.pro and a person will reply. You do not need an account to ask a question, and we would rather answer one before you pay than after.
It helps to tell us what device you are using and what you are trying to do. If something is not playing, the app name and the channel are usually enough for us to find the problem.
Already a customer?
Open a ticket from your account instead. Everything stays in one thread, we can see your subscription and line status while we read it, and you get the reply in the same place.
Before you write
The FAQ covers what devices work, when your account goes live, where we stream from, and how cancelling and refunds work. How it works has the step-by-step setup for each kind of device, including which app to install.
The policies
Terms of Service · Privacy Policy · Refunds and cancellations