Policies
Privacy Policy
How UltimateTV handles account, billing, consent, support, and operational data.
Data handling policy
Version 2026-06UltimateTV stores the data needed to run customer accounts, subscriptions, support, payments, and compliance records.
Information collected
We collect account email, display name, authentication metadata, subscription status, plan selection, consent records, support tickets, affiliate referral codes, payout references, invoice records, payment event references, and operational audit events.
Payment and secrets
We store payment references and invoice status. We do not store full payment card details or cryptocurrency wallet seed phrases.
Operational telemetry
We may review account activity, connection counts, and support history to protect the service and resolve issues.
Sharing and processors
Information may be processed by hosting, payment, monitoring, and support providers required to operate the service.
Retention and requests
Audit, billing, consent, and support records are retained as needed for operations, compliance, dispute handling, fraud prevention, and tax/accounting review. Customers can contact support to request correction, export, or deletion review where legally and operationally allowed.